Last Updated: April 19, 2024
Your privacy is important to the Adult Empire family of companies ("AdultEmpire"). When we refer to 'AdultEmpire,' we,' 'our,' or 'us' in this Privacy Policy, we are referring to Ravana, LLC, and its subsidiaries and affiliates. We realize that visiting any of the EmpireStores.co websites (the 'Websites') requires trust on your part. We value your trust very highly and pledge that we will work to protect the security and privacy of your personal information.
We believe that you have a right to know what personal data we collect from you, why we collect it and how we use it. This Privacy Policy explains how we collect, use, disclose, store and protect your personal information.
We collect information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you or your household ('Personal Information'). We receive and store information about you such as: Information you provide to us: We collect Personal Information that you choose to provide voluntarily when using the Websites. This information is summarized below.
We use information collected on the Websites to provide, analyze, administer, enhance and personalize your shopping experience in the following ways:
When you create an Account on any of the Websites or sign-up by entering your email address, after verifying that you are 18 years of age or older, you will receive via email from EmpireStores.co only information regarding the various aspects of Your Account, unless you also opted-in to receive marketing communications. You may opt-out of receiving marketing communications at any time, by requesting removal from EmpireStores.co's email and catalog mailing list as provided on the EmpireStores.co Websites and as described in this Privacy Policy.
We do not sell or rent your Personal Information to others. We share your personal information only as described below.
We have implemented comprehensive data privacy and security measures designed to safeguard and protect your personal information against loss, theft and unauthorized access, use and modification. For example, all data transmitted to or from any of our Websites is encrypted at rest and in transit using strong encryption protocols and technologies such as Transport Layer Security ('TLS'). These measures are designed to provide a level of security appropriate to the risks of process your Personal Information. No measures can be guaranteed to provide 100% security and we cannot, therefore, guarantee the security of your Personal Information.
You protect your Personal Information by using a strong password for your account and keeping that password confidential. The confidentiality of your password is your responsibility to protect. You may change it anytime by going to Your Account, then click "Change Password" and enter a new password.
The Websites contain sexually-oriented adult material and are not intended for individuals under 18 years of age. We may require various documents and information for our third party service providers to verify the age of users in certain jurisdictions. EmpireStores.co does not knowingly collect Personal Information from individuals under 18 years of age who visit the Websites. If a person under 18 years of age has provided EmpireStores.co with Personal Information, we ask that a parent or guardian immediately contact our Data Protection Officer by email at privacy@adultempire.com.
We use third-party advertising linking to both websites and apps on the Adult Empire family of Websites, as well as our affiliate partners. However, we do not share or provide any personal information that we collect about you with third-parties that are not included within the Adult Empire family of companies, except as may be required for our third party service providers to verify your age in certain jurisdictions.
If you opt-in to receive periodic news and updates from us, we may periodically send you email messages describing new items, sales, specials and other offers that we think will be of interest to you. If you would like to opt-out of receiving these emails from EmpireStores.co please click on Your Account click on "Notification Options" and remove the check in the box next to the "Sales & Specials" notification option. You can also opt-out of receiving these messages by clicking the "Unsubscribe" link in the email message itself.
If you do not opt-in to receive periodic news and updates from us, the only email messages you will receive from EmpireStores.co are emails to confirm any purchases you make on our site, let you know your order has been shipped, respond to your Help Desk inquiries and to respond to inquiries you may ask about our site.
We may ask you to provide Age Verification Information, and we may deny you access to the Websites until you provide your Age Verification Information and pass our age verification process. While we may ask you to provide the Age Verification Information, you understand and agree that the Age Verification Information is actually being collected by our third-party age verification service provider and used solely for the purpose of age verification. We never have access to the Age Verification Information, and our third-party age verification service provider automatically deletes your Age Verification Information after the age verification process is complete.
Creating an account lets us provide a better shopping experience for you and allows you to make purchases more conveniently without having to re-enter your payment and shipping information each time you make a purchase on our site. Although you must create an account in order to purchase products, it is not necessary to open an account to visit our site.
As an existing customer, you can modify your personal information anytime. Simply log into Your Account then click "Contact Information" and edit whatever information you wish. To have your Personal Information deleted, please log into Your Account and follow the procedures for deleting your Personal Information. Once you request to have your personal information be deleted, it will be permanently removed by and from Ravana, LLC, along with your complete purchase history and library within thirty (30) days of your deletion, unless we are required by law to maintain the Personal Information.
The General Data Protection Regulation 2016/679 (GDPR) grants certain rights to individuals in the EU related to our processing of their personal data. Under the GDPR, Ravana, LLC is the data controller of your personal data, and you may contact Ravana at privacy@adultempire.com. The purposes of our processing are set out in the 'Uses of Information' section of this Privacy Policy.
The lawful basis for our processing of Information You Provide to Us is to perform or take steps to perform a contract with you (e.g., complete a sale) and the personal data you provide is necessary to consummate the sale. As to marketing communications, the lawful basis for us to transmit those communications to you is your consent to receive those communications, which you can withdraw at any time.
The lawful basis for the processing of Information We Collect Automatically is our legitimate interest in delivering the Websites to you and monitoring and improving our Websites and service offerings.
Ravana is headquartered in the US and we process personal data in the U.S. We establish appropriate and suitable safeguards for the processing of your personal information.
We maintain your Personal Information so long as you keep an account with us. You have the right to request access to and rectification of, which you may exercise at any time by emailing privacy@adultempire.com. To have your Personal Information deleted, please log into Your Account and follow the procedures for deleting your Personal Information in the Privacy section at the bottom of the page. Once you request to have your personal information be deleted, it will be permanently removed by and from Ravana, LLC, along with your complete purchase history and library within thirty (30) days of your deletion, unless we are required by law to maintain the Personal Information. Further, if you have consented to receive marketing communications from us, you may withdraw your consent at any time.
If you have a complaint about our handling of your personal data, you may lodge a complaint with the appropriate supervisory authority.
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our Data Privacy Officer at privacy@adultempire.com. Under certain conditions, you may be entitled to invoke binding arbitration when other dispute resolution procedures have been exhausted.
This Privacy Notice applies to California consumers and supplements the Privacy Policy.
Read More About:
Personal Information Collected
We collect information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you or your household ('CA Personal Information'). We have collected the following categories of CA Personal Information from California residents within the last twelve (12) months:
Uses of CA Personal Information
We use categories of CA Personal Information described above for the purposes noted in the Uses of Personal Information section of our Privacy Policy. For ease of reference, that section is repeated below:
Personal information that we collect on the Websites may be used to enhance and personalize your shopping experience in the following ways:
When you create an Account on any of the Websites or sign-up by entering your email address, after verifying that you are 18 years of age or older, you will receive via email from EmpireStores.co only information regarding the various aspects of Your Account, unless you also opted-in to receive marketing communications. You may opt-out of receiving marketing communications at any time, by requesting removal from EmpireStores.co's email and catalog mailing list as provided on the EmpireStores.co Websites and as described in this Privacy Policy.
Categories of CA Personal Information Disclosed for Business Purposes
The categories of third parties to who we disclose CA personal information listed above for our business are described in the Disclosure of Personal Information section of our Privacy Policy.
Sources of CA Personal Information
We explain our sources of information in the Personal Information Collected section of our Privacy Policy. Please see that section for detailed information that may be of interest to you.
No Sales of CA Personal Information
In the last 12 months, we have not 'sold' CA Personal Information relating to California residents within the meaning of the CCPA. For the purposes of this Disclosure, 'sold' means the disclosure of Personal Information to a third-party for monetary or other valuable consideration.
Your Rights Under the CCPA
If you are a California resident, you have the right to:
You can assert these rights only where we receive a verified request from you. To make a request, or if you have a question regarding our privacy practices, please contact our Data Protection Officer at privacy@adultempire.com. As an existing customer, you can modify your personal information anytime. Simply log into Your Account then click "Contact Information" and edit whatever information you wish. To have your Personal Information deleted, please log into Your Account and follow the procedures for deleting your Personal Information. Once you request to have your personal information be deleted, it will be permanently removed by and from Ravana, LLC, along with your complete purchase history and library within thirty (30) days of your deletion, unless we are required by law to maintain the Personal Information.
We reserve the right to change, modify or amend this Privacy Policy at any time, without prior notice, in response to changing legal, regulatory or operational requirements. We encourage you to check this Privacy Policy periodically for any changes. You are responsible for regularly reviewing this Privacy Policy and your continued use of the Website constitutes your acknowledgement and acceptance as to all such changes. If you do not agree to the terms of this Privacy Policy, then do not use or visit any of the Websites. To find out when this Privacy Policy was last updated, please see the 'Last Updated' notice.
If you have any questions about your account or how to contact customer service for assistance, please contact our Customer Service department. For questions specifically about this Privacy Policy or our use of your Personal Information, please contact our Data Protection Officer by email at privacy@adultempire.com or by conventional mail at:
Ravana, LLC
Attn: Data Protection Officer
2140 Woodland Rd.
Warrendale, Pennsylvania U.S.A. 15086
Please note that if you contact us to assist you, for your safety and security and ours, we may need to authenticate your identity before fulfilling your request. We will address any issue to the best of our abilities.
Last Updated: April 19, 2024
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